Blocked Toilets & Drains

Help with blocked toilets, sinks and sewer drains

A slow-draining sink, a toilet that backs up or several fixtures draining poorly can have different causes. Tell us which fixtures are affected, when the problem started and whether it has happened before. This helps us discuss the next steps and confirm availability in your area.

Assessment, clearing and inspection

1. Discuss the problem and access. We assess the symptoms and explain the proposed work. Ask about attendance, diagnostic charges and the quote before work starts.
2. Choose an appropriate clearing method. High-pressure water jetting can help clear suitable drains, including blockages involving tree roots. The approach depends on access and the condition of the pipe.
3. Investigate where needed. A CCTV drain inspection can help identify roots, cracks or other reasons a blockage keeps returning. Discuss whether an inspection and report are appropriate for your job.
4. Discuss what comes next. Clearing a blockage is different from repairing a damaged pipe. If further work is needed, ask us to explain the findings and available options before agreeing to additional work.

A blocked toilet or a toilet repair?

If the toilet is not flushing away, tell us about the blockage. A running cistern, leaking fitting or faulty flush mechanism may instead need general toilet repairs. If you are unsure, describe the symptoms when you contact us.

Recurring blockages and urgent problems

Repeated blockages may need investigation rather than another clearing alone. For an overflowing toilet or an urgent drainage problem, call to discuss current emergency availability. An arrival time and the scope of work must be confirmed; they are not guaranteed by an online enquiry.